Shipping policy

SHIPPING POLICY

At Revive Auto, we want your order to arrive safely and reliably. Please review the information below before placing your order.

ORDER PROCESSING

Orders are processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

SHIPPING TIMES

Delivery times may vary depending on your location, shipping method, carrier, and other factors outside of our control.

Estimated delivery times are provided at checkout or in your order confirmation. Please note that these are estimates and are not guaranteed delivery dates.

TRACKING YOUR ORDER

Once your order has shipped, you may receive a tracking number by email. Please allow some time for the tracking information to become active after the package has been scanned by the shipping carrier.

If your tracking information has not updated for several business days, please contact our customer support team for assistance.

SHIPPING DELAYS

While we work to process and ship orders as quickly as possible, delays may occasionally occur due to weather, carrier disruptions, customs processing, high order volumes, or other circumstances beyond our control.

Revive Auto is not responsible for delays caused by shipping carriers, customs, incorrect or incomplete shipping information, or events outside our control.

INCORRECT SHIPPING INFORMATION

Please make sure your shipping address is correct before completing your purchase.

If you notice an error in your shipping information, contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an order can be changed or cancelled after it has been processed or shipped.

LOST OR DAMAGED PACKAGES

If your package appears to be lost, damaged, or significantly delayed, please contact us with your order number and relevant tracking information so we can assist you.

If your package arrives damaged, please take photographs of the package and the product and contact us as soon as possible.

CUSTOMS AND IMPORT FEES

For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

If you have any questions about shipping or your order, please contact us through our Contact page. We will be happy to assist you.